Sapling Grove – Website Enquiry Terms & Conditions

Last updated: October 2025

Sapling Grove (“we”, “our”, “the Centre”) is committed to protecting your privacy and personal data.
By submitting an enquiry, registration, or any online form through our website, you acknowledge that you have read and understood the following Terms & Conditions and agree to be bound by them.

1. General Overview

These Terms & Conditions govern the collection, use, disclosure, and management of personal information submitted through this website.
They apply to all users who interact with Sapling Grove through online forms, email, or digital communication channels.

2. Collection of Personal Data

We may collect the following categories of personal data from you:
• Your name, contact number, and email address;
• Your child’s name, school level, and related information;
• Any additional information you voluntarily provide through enquiry forms or correspondence.
This information is necessary for us to respond to your enquiries, provide enrolment details, and send updates related to Sapling Grove’s programs and activities.

3. Purpose of Data Use

Your personal data may be used for the following purposes:
• Responding to your enquiry or request for information;
• Processing registration and enrolment-related matters;
• Communicating program updates, announcements, or marketing information;
• Internal administration, record keeping, and compliance with applicable laws and regulations.

4. Data Protection and Security

Sapling Grove takes the protection of your personal data seriously.
All personal information is stored securely and accessible only by authorised personnel for legitimate purposes.
We have implemented reasonable administrative, physical, and technical safeguards to protect your data against loss, misuse, or unauthorised access.
However, no data transmission over the Internet is completely secure, and we cannot guarantee absolute security of information submitted online.

5. Data Retention

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
When the data is no longer needed, it will be securely deleted, anonymised, or destroyed in accordance with industry best practices.

6. Disclosure of Personal Data

Sapling Grove does not sell, rent, or trade your personal information.
Your data may be shared only under the following limited circumstances:
• When required by law, court order, or government authorities;
• With third-party service providers who support our operations (e.g. IT hosting, email services), and only to the extent necessary for their work;
• With your explicit consent for specific purposes.
All third parties engaged by Sapling Grove are bound by strict confidentiality obligations.

7. Accuracy and Updating of Information

You are responsible for ensuring that the information you provide is complete, accurate, and up to date.
You may request corrections, updates, or deletion of your data by contacting us at hello@saplinggrovesg.com.

8. Cookies and Website Analytics

Our website may use cookies or similar tracking technologies to enhance user experience, analyse traffic, and improve our services.
Cookies do not collect personally identifiable information unless you choose to provide it.
You may disable cookies in your browser settings, though this may affect certain website functions.

9. Marketing and Communication

By submitting your enquiry, you consent to receiving updates about Sapling Grove’s programs, activities, and promotions via email, WhatsApp, or SMS.
You may opt out of these communications at any time by clicking the “unsubscribe” link or emailing hello@saplinggrovesg.com.

10. Data Access and Withdrawal of Consent

You have the right to:
• Request access to your personal data held by Sapling Grove;
• Withdraw consent for the collection or use of your personal data;
• Request deletion of your personal data, subject to legal or contractual limitations.
Such requests can be made by contacting our Data Protection Officer at
hello@saplinggrovesg.com.

11. Limitation of Liability

While Sapling Grove takes reasonable steps to protect your personal data, we shall not be held liable for any unauthorized access, disclosure, loss, or damage of data
that is beyond our reasonable control, including those resulting from cyberattacks or technical failures.

12. Amendments to Terms

Sapling Grove reserves the right to amend these Terms & Conditions at any time without prior notice.
All updates will be posted on this website, and continued use of the site will constitute your acceptance of the revised terms.

13. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Singapore.
Consent Acknowledgement
By checking the consent box and submitting this form, you acknowledge that:
• You have read, understood, and agree to these Terms & Conditions;
• The information you provide is true and accurate;
• You consent to the collection, use, and disclosure of your personal data by
Sapling Grove in accordance with the Singapore Personal Data Protection Act (PDPA).
Contact Us
For any questions regarding these Terms & Conditions or your personal data, please contact:

Sapling Grove
217 East Coast Road #05-02 Tides, Singapore 428915
Phone：+65 8227 7606
Email： admin@saplinggrovesg.com